Pick-up of online refills requested through the Scott & White Prescription Refill Form are only available at S&W Out-Patient Pharmacy and S&W Pediatric Pharmacy.
To request a refill at another S&W pharmacy, please visit: http://www.sw.org/my-pharmacy-connect
Mail-out of online refills is available to any customer who has a credit card on file at the S&W Express mail-out pharmacy.
If you experience a problem with your refill, please notify us immediately either by the comment page or by contacting your pharmacy.
If you would like to file a complaint, please see How to File a Complaint Against a Pharmacy or Pharmacist to learn how to contact the Texas State Board of Pharmacy.